Understanding the OKX Platform: Your Guide to Secure and Compliant Digital Asset Trading

Welcome to OKX, a leading global digital asset exchange platform regulated by the Dubai Virtual Asset Regulatory Authority (VARA) under license VL/23/12/003. By accessing or using the OKX Platform—including its website, mobile applications, and API services—you agree to be legally bound by these Terms of Service (the “Terms”). These Terms govern your relationship with OKX Middle East Fintech FZE, part of the OKX Group, and outline your rights, responsibilities, and the scope of services provided.

We strongly encourage you to read these Terms carefully before creating an account or engaging in any trading activity. Your use of our services signifies your acceptance of these Terms in effect at the time of access.

What You Need to Know Before Getting Started

Who Can Use the OKX Platform?

To register and use our services, you must meet specific eligibility requirements:

• If you are an individual, you must be at least 18 years old.
• If registering on behalf of a legal entity (e.g., a corporation), you confirm that the entity is validly existing and that you are authorized to bind it to these Terms.
• You are not suspended or previously banned from OKX.
• You are not listed on any international or local sanctions lists, including those related to terrorism, weapons proliferation, or financial crimes issued by entities such as the UN, EU, OFAC, or UAE authorities.

👉 Discover how OKX ensures secure and compliant trading for users worldwide.

Additionally, OKX does not provide services in certain Restricted Locations, including but not limited to:

• United States (and all territories)
• Hong Kong
• Japan
• North Korea
• Iran
• France
• Belgium
• Canada
• Singapore

Residents of Belgium, France, Ireland, Japan, the Bahamas, and the Netherlands cannot open new accounts if they haven’t already done so.

Prohibited Activities: What You Cannot Do on OKX

To maintain a safe and compliant trading environment, OKX strictly prohibits certain business activities. Engaging in any of the following may result in immediate account suspension or termination:

• Money laundering, terrorist financing, or fraud
• Unlicensed financial services (e.g., shell banks)
• Adult content or prostitution-related services
• Sale of illegal drugs, weapons, or counterfeit goods
• Gambling or sports betting platforms
• Ponzi schemes or pyramid structures
• Market manipulation (e.g., wash trading, front-running)
• Transactions involving protected species like ivory

OKX reserves the right to monitor transactions and take action—including freezing funds—if suspicious activity is detected.

Services Offered by OKX

Core Trading and Wallet Services

OKX provides a secure digital asset trading platform where users can:

• Buy, sell, and trade digital assets such as cryptocurrencies and tokens
• Store assets in digital wallets managed by OKX
• Access real-time pricing data for a wide range of supported assets

You can trade across multiple pairs:

• Fiat-to-crypto (e.g., USD to BTC)
• Crypto-to-fiat
• Crypto-to-crypto (e.g., BTC to ETH)

All trades are executed via an automated order-matching engine based on price-time priority.

Advanced Features and Additional Services

Beyond spot trading, OKX offers several advanced financial tools:

Margin and Derivatives Trading

Leverage your positions to amplify potential returns (and risks). This includes futures contracts and perpetual swaps.

Staking

Earn rewards by locking up your digital assets in proof-of-stake networks.

Margin Lending

Borrow or lend digital assets to earn interest.

⚠️ Note: These advanced services require separate agreements and are subject to additional risk disclosures.

Risk Disclosure: Know What You’re Getting Into

Trading digital assets involves significant risk. OKX provides an execution-only service, meaning we do not offer investment advice or guarantees about performance.

Key Risks You Should Understand

👉 Learn how OKX’s Insurance Fund helps protect traders during extreme volatility.

The Insurance Fund: A Safety Net for Traders

The Insurance Fund is designed to protect users from cascading liquidations during volatile markets. It is funded through:

• Contributions from OKX
• Surplus from liquidated positions

Key features:

• Newly listed pairs receive at least $8,000 in coverage
• Monthly reviews ensure fund adequacy
• Automated alerts trigger when fund levels drop by 30% within 8 hours

While this fund enhances platform stability, it does not guarantee full protection—you may still lose more than your initial investment during black swan events.

Your Responsibilities as a User

Account Security and Compliance

You are solely responsible for:

• Keeping login credentials and API keys secure
• Not sharing access with third parties
• Reporting unauthorized activity immediately
• Updating personal information promptly

Using jailbroken devices or sharing passwords increases your exposure to fraud.

Legal and Tax Obligations

You must:

• Comply with all applicable laws in your jurisdiction
• Report and pay taxes on any gains from digital asset transactions
• Provide accurate identity documents during verification (KYC)

OKX may cooperate with law enforcement and share user data when required by law.

Frequently Asked Questions (FAQs)

Can I recover a mistakenly sent cryptocurrency transaction?

No. Blockchain transactions are irreversible. Always double-check wallet addresses before sending funds.

Is my money protected like a bank deposit?

No. Digital assets held on OKX are not covered by deposit insurance. There is no government-backed protection if funds are lost due to insolvency or hacking.

What happens if I forget my password?

You can reset your password using your registered email or phone number. However, if you lose your private key for external wallets, recovery is typically impossible.

Does OKX offer customer support?

Yes. Contact our support team via email or through the platform for assistance with technical issues, account access, or transaction inquiries.

Can I close my account at any time?

Yes. You may request account closure anytime. Before closure, you must settle all open orders and withdraw remaining balances.

How does OKX handle forks?

In the event of a blockchain fork (e.g., Bitcoin Cash split), OKX evaluates the situation and may distribute new tokens based on holdings at the time of the fork.

Managing Your Account: Access, Suspension, and Closure

OKX reserves the right to suspend or terminate accounts if:

• There’s suspected violation of these Terms
• Fraudulent activity is detected
• Regulatory compliance requires it

During suspension:

• Trading may be restricted
• Withdrawals might be paused temporarily

Upon termination:

• Remaining assets will be returned after deducting applicable fees
• Funds may be withheld during ongoing investigations

Limitation of Liability and Disclaimers

OKX provides services "as is" and "as available." We make no warranties regarding:

• Accuracy of market data
• Continuous availability of the platform
• Success of trade execution

Our total liability is capped at USD 100 or the fees paid by you in the last 12 months—whichever is lower.

We are not liable for:

• Indirect or consequential losses
• Third-party actions
• Force majeure events (e.g., natural disasters, cyberattacks)

However, nothing limits liability for fraud, personal injury, or willful misconduct.

Governing Law and Dispute Resolution

These Terms are governed by the laws of England and Wales.

For disputes:

• Claims under AED 500,000 go first to the DIFC Small Claims Court
• Larger claims proceed directly to arbitration under DIAC Rules
• Arbitration is conducted in English and decisions are final

Final Notes

OKX may update these Terms periodically. We’ll notify users via email or platform announcements at least 30 days in advance unless urgent changes are needed for legal or security reasons.

By continuing to use our services, you agree to the latest version of these Terms.

👉 Stay ahead in crypto—explore powerful trading tools designed for both beginners and pros.