When depositing cryptocurrency from a third-party exchange or a non-custodial wallet to your OKX account, you’ll need two key pieces of information: your deposit address and, in some cases, a tag/memo/comment. These details ensure your funds are routed correctly and credited to your account without delays or losses. This guide walks you through exactly how to locate both on the OKX platform—whether you're using the mobile app or desktop website.
Understanding the difference between these components is essential:
- Deposit Address: A unique string of characters that identifies your wallet on a specific blockchain network.
- Tag/Memo/Comment: An additional identifier required for certain cryptocurrencies (like XRP, XEM, or EOS) to direct funds to the correct sub-account within the exchange.
Failing to include a required memo can result in lost funds—so always double-check before confirming any transaction.
👉 Discover how to securely deposit crypto with step-by-step guidance here.
How to Find Your Deposit Address and Memo on the OKX App
The OKX mobile app offers a seamless way to access your deposit details with just a few taps. Follow these steps:
- Open the OKX app and log into your account.
- Tap on Deposit Crypto from the main dashboard.
- Select the cryptocurrency you wish to deposit (e.g., XRP, DOT, or USDT).
- Choose the appropriate deposit network (e.g., Ethereum for ERC-20 tokens, Tron for TRC-20, etc.).
At this point, the system will display your deposit address and, if applicable, a tag/memo/comment field beneath it.
⚠️ Important Note: For cryptocurrencies that require a memo, a Deposit Reminder will appear. You must read and accept this notice before the full deposit details are revealed. This serves as a safeguard to prevent user error.
Once visible:
- Tap Copy to automatically save both the address and memo to your clipboard.
- Or select Share to send the details directly to another app or contact.
Ensure both fields are accurately pasted when initiating the withdrawal from your external wallet or exchange.
👉 Learn how to avoid common deposit mistakes and protect your assets.
How to Locate Deposit Information on the OKX Website
If you prefer using the desktop version, retrieving your deposit address and memo is equally straightforward:
- Log in to your account at okx.com.
- Navigate to Assets in the top menu, then click Deposit.
- Search for the cryptocurrency you want to deposit.
- Select the correct deposit network—this must match the withdrawal network on the sending platform.
You’ll then see:
- Your unique deposit address
- A tag/memo/comment, if required by the asset
Again, for memo-dependent coins, you’ll need to acknowledge a Deposit Reminder prompt before copying the details.
After verification:
- Click Copy next to each field to transfer the information securely.
- Paste them carefully into the corresponding fields on the sending platform’s withdrawal page.
Never use outdated or incorrect network selections—doing so may lead to irreversible fund loss.
Key Tips for Safe and Successful Deposits
To ensure smooth transactions every time, keep these best practices in mind:
- ✅ Always verify that the withdrawal network on the sending platform matches the deposit network selected on OKX.
- ✅ If a tag/memo/comment is required, entering only the deposit address is not enough—both fields must be filled.
- ✅ When in doubt, make a small test transaction first before sending larger amounts.
- ✅ Avoid reusing old addresses unless confirmed as still active—some platforms generate new ones periodically for security.
Different cryptocurrencies have different requirements:
| Common Coins Requiring Memos | Required Field |
|---|---|
| XRP | Destination Tag |
| EOS | Memo |
| XEM | Message |
| BNB (BEP2) | Memo |
For tokens like USDT, BTC, ETH, or LTC, no memo is needed—just the correct address and matching network.
Frequently Asked Questions (FAQ)
Q: Do all cryptocurrencies require a tag/memo/comment?
No. Only specific blockchains such as Ripple (XRP), Stellar (XLM), EOS, and older Binance Chain (BEP2) assets require a memo. Most modern networks like Ethereum, Bitcoin, and Tron do not.
Q: What happens if I forget to include a required memo?
Funds may not be credited to your account—and recovery can be difficult or impossible. Always check OKX’s deposit page for memo requirements before sending.
Q: Can I reuse my deposit address?
Yes, for most cryptocurrencies, your deposit address remains valid indefinitely. However, for privacy and security reasons, OKX may occasionally rotate addresses. Always generate a new one when making a deposit.
Q: Why does OKX ask me to accept a Deposit Reminder?
This confirmation step helps prevent user errors, especially with memo-dependent assets. It ensures you understand the risks of incorrect transfers.
Q: Is it safe to share my deposit address?
Yes—the deposit address is designed to be shared publicly. However, never share private keys, seed phrases, or two-factor authentication codes.
Q: What should I do if my deposit hasn’t arrived?
First, check the transaction status using a blockchain explorer. Confirm that the network and memo (if required) were correct. If everything looks right but funds are missing, contact OKX support with the transaction ID.
Final Thoughts
Locating your deposit address and tag/memo/comment on OKX is simple once you know where to look. Whether you're using the mobile app or desktop site, the process is intuitive—but demands attention to detail. With rising transaction volumes and increasing complexity across blockchain networks, precision is critical.
Always confirm:
- The correct cryptocurrency
- The matching deposit/withdrawal network
- Inclusion of memos where required
These small steps protect your digital assets and ensure fast, accurate deposits every time.
👉 Access real-time deposit support and secure wallet integration now.