How to Change Your Login Password on OKX

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Changing your login password is a crucial step in maintaining the security of your digital assets and personal information. Whether you're using the OKX app or website, updating your password is simple, secure, and designed to keep your account protected at all times. This guide walks you through every step—whether you remember your current password or need to reset it due to forgetfulness.

The process emphasizes strong authentication standards and integrates multi-factor verification to ensure only authorized users can make changes. Below, we break down how to update your login credentials seamlessly across both platforms.

✅ Why Updating Your Password Matters

Regularly changing your password helps protect against unauthorized access, especially if you've used the same credentials for an extended period. Cybersecurity threats evolve constantly, and proactive account management is essential. OKX enforces strict password policies to align with global security best practices.

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🔐 Changing Your Password via the OKX App

If You Remember Your Current Password

Follow these steps to update your login details directly from the mobile application:

Step 1: Open the OKX App and Access User Center

Launch the OKX app and navigate to User Center by tapping your profile icon.

Step 2: Navigate to Security Settings

Go to Profile & Settings > Security, then select Login Password under Authentication Methods.

Step 3: Enter Required Information

Provide the following:

Complete the required security verification, such as SMS, email, or authenticator app code, then tap Confirm.

Step 4: Confirmation

You'll receive an email or SMS notification once the change is successful.

⚠️ Important Note: After changing your password, withdrawals and P2P trading will be temporarily disabled for 24 hours on any new device.

If You Forgot Your Current Password

Don’t worry—OKX provides a secure recovery flow:

Step 1: Go to Login Screen

On the login page, enter your phone number or email address, then tap Forgot Password.

Step 2: Verify Identity

Enter your registered phone number or email again and select Confirm.

Step 3: Set a New Password

Input your new password (meeting the same strength requirements above), then re-enter it to confirm.

Step 4: Complete Two-Factor Authentication (2FA)

Enter your 2FA authentication code from your authenticator app or backup method.

Step 5: Finalize and Re-Login

Once confirmed, your password will be updated. You’ll be redirected to the login screen to sign in with your new credentials.

You’ll receive a confirmation via email or SMS upon completion.

🌐 Changing Your Password via the OKX Website

If You Remember Your Current Password

Step 1: Log In and Access Security Page

Sign in to your OKX account at okx.com, click your profile icon, then go to Security.

Step 2: Find Login Password Option

Under Authentication Methods, locate Login Password and click Change Password.

Step 3: Submit Verification Details

Enter:

Click Confirm to finalize.

Step 4: Receive Confirmation

An email or SMS will notify you that the change was successful.

⚠️ Again, remember: withdrawals and P2P trading are restricted for 24 hours on new devices after a password change.

If You Forgot Your Password (Web Recovery)

Step 1: Start Recovery Process

On the website’s login page, enter your phone number or email and select Forgot Password.

Step 2: Proceed with Verification

Click Next, then enter the verification code sent to your registered contact method.

Step 3: Create a New Strong Password

Set a new password adhering to the standard rules:

Click Confirm.

Step 4: Re-Login with Updated Credentials

After confirmation, choose Continue to Login, then sign in using your updated password.

You’ll get a success notification via email or SMS.

❓ Frequently Asked Questions (FAQ)

Q1: How long does it take for my password change to take effect?

A: The update is instant. However, certain restrictions—like disabling withdrawals on new devices for 24 hours—are automatically applied as a security measure.

Q2: What should I do if I don’t receive the verification code?

A: Check your spam/junk folder first. If still missing, use the “Resend Code” option. Ensure your registered phone number or email is correct and active.

Q3: Can I reuse an old password?

A: No. OKX prevents password reuse to maintain stronger account security. Always create a unique combination.

Q4: Is two-factor authentication required when changing my password?

A: Yes. For both app and web changes, you must complete 2FA via SMS, email, or authenticator app to verify identity.

Q5: Why are withdrawals disabled after changing my password?

A: This is a protective feature. It prevents potential misuse if someone else gains temporary access. The restriction applies only to new devices within the first 24 hours.

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💡 Tips for Creating a Strong Login Password

Final Thoughts

Keeping your OKX account secure starts with simple but powerful habits—like regularly updating your login password. Whether you're switching devices, suspect unauthorized access, or just practicing good digital hygiene, this process ensures your funds and data remain protected.

With clear instructions available on both the app and website, resetting or changing your password is fast and reliable. Just follow the steps, meet the security criteria, and stay alert to verification prompts.

Remember: proactive security today prevents problems tomorrow.

👉 Stay ahead of threats—strengthen your account protection now.